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4 tips to alleviate your fears about dealing with a collection agency
Read about this consumer's experience: "Your staff was understanding and set up a monthly payment plan for me that would make it easy for me to handle my bills and start my life again. Your customer service representative was so pleasant and helpful. I cannot say enough. She stayed on top of my account, she contacted me when a medical bill came, and she gave me the feeling that not only was she representing the collection agency but also she was compassionate. The most important fact I found about her was she listened to your circumstances before rendering a decision that was feasible for you. Again, I want to commend your representative. She does not realize the weight that was lifted each time I spoke to her. Usually people from collection agencies are very nasty. Well, now I know that it surely depends on the individual and she made me see that." — Consumer, Savannah GA Helpful links
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