 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
"When our billing office opened seven years ago we interviewed several collection agencies. We chose Lanier Collection Agency and have been extremely pleased with the manner in which our accounts have been handled. The ARMS division of Lanier has been very beneficial to our clients. It allows them to make payment arrangements without having the delinquencies reported to a credit bureau. The staff at both ARMS and Lanier has always treated our patients with dignity and respect. They excel at making a difficult situation easier for our patients. I would highly recommend their services"
—Radiology Group, Savannah, GA
"Been doing business with this group for 15 years. I highly recommend them: High quality, honest and dependable service. A1!"
—Medical Billing Company, Augusta, GA
"We have been using Accounts Receivable Management Services for several years. It has proven to be a very positive and profitable experience for our business. The ARMS correspondence generates an excellent response from slow payers. Significant cost savings have been realized through a reduction of in—house collection efforts and the lower fee ARMS provides."
—Radiology Group, Savannah, GA
"We have been doing business with Lanier Collection Agency for over twenty years. We have been very pleased with the collections services we have received. The company collects and remits payments to our office in a very timely manner. The employees are courteous and helpful. They work very hard with our patients to get their unpaid accounts settled. We are pleased with the business relationship we have with Lanier Collection Agency."
—Business Manager, Cardiovascular Group, Savannah, GA
"I have been dealing with your company for approximately 3 years. I had a ruptured brain aneurysm and by the time I was able to function again most of my medical bills were forwarded to your company. Your staff was understanding and set up a monthly payment plan for me that would make it easy for me to handle my bills and start my life again.
However, several months ago another bill came in after finally getting down to $144. I was frantic and called your office. I spoke with a customer service representative and advised her that I was sure this amount had not been submitted to the insurance company. Well, I did not have to handle this, like I usually have to do with other companies. Your representative advised me that she would check into this matter and get back to me.
Within a short period of time, she contacted me and gave me the correct amount, which was pleasing to hear. She was so pleasant and helpful. I cannot say enough. She stayed on top of my account, she contacted me when a medical bill came, and she gave me the feeling that not only was she representing the collection agency but also she was compassionate. The most important fact I found about her was she listened to your circumstances before rendering a decision that was feasible for you.
Again, I want to commend Ms. White. She does not realize the weight that was lifted each time I spoke to her. Usually people from collection agencies are very nasty. Well, now I know that it surely depends on the individual and your customer service representative made me see that."
—Consumer, Savannah GA
"Our medical facility has utilized Lanier Collection Agency exclusively for over 20 years. We are confident they provide the level of professionalism that we expect for our industry."
—Gastroenterology Group, Savannah, GA